Frequently Asked Questions
What is Everly?
Everly is a gift giving service. We create pre-made and customized gift baskets/gift boxes.
Does Everly have a store front?
Not yet, but maybe one day?
What areas do you deliver Gift Baskets?
The Lower Mainland. We operate out of Delta and our reach is super local - but ask us anyway and we’ll see if we can accommodate you! Check out our Shipping Page for more information.
Do you deliver across Canada?
Do you have same day or next day service?
Can you create customized wedding gift baskets/boxes?
Do you accept corporate orders?
What is your refund policy?
Can we add alcohol to a gift basket/gift box?
Do you charge for shipping?
Yes, shipping charges are based on region. For more information, please see our shipping page.
Do you ship outside of Canada?
At this time, we only ship within Canada.
What do I do if I subscribed to your newsletter but didn't receive an email?
Chances are the email went straight to your junk mail! Check there and if you still don't see it, send us an email at firstname.lastname@example.org to let us know!
Do coupons work on sale items?
Coupons only apply to regular priced items.
Can you ship to multiple addresses?
At this time, our online platform will only allow for you to enter one shipping address. However, if you would like to ship to multiple addresses, please send us an email before ordering and we will do our best to see if we can accomodate you.